Contents
 Counter Control Help Documentation
    Menu Selections
       File
          Point Of Sale
             POS - A Quick Look
                Starting Bank
                Creating A Ticket
                Retrieve Existing Transactions - Installer
                Voiding A Ticket
             POS - In More Detail
                Transaction Information
                   Clerk Name
                Customer Information
                   Adding A New Customer - Installer
                   Linking A Customer To A Vehicle - Installer
                   Retrieving An Existing Customer - Installer
                   Edit/Modify An Existing Customer - Installer
                   Credit Check
                   Credit Terms
                   Tax Rate Status
                Vehicle Information
                   Adding a Vehicle for a New Customer
                   Retrieving a Vehicle for an Existing Customer
                   Recommended Services/Maintenance History
                Ticket Details
                   Add an Item to a Ticket
                   Add a Non-stocked Item to the Inventory File from Point of Sale
                   Add a Job Package/Inspection Package to a Ticket
                   Add a Tire Part/Tire Service to a Ticket
                   Add a Tire to a Ticket
                   Editing an Item on the Ticket
                   Delete an Item from a Ticket
                   Re-sequence Ticket Items
                   Move an Item from a Ticket to Recommended Services
                   Delete a Job Package/Inspection Package from a Ticket
                   Move a Job/Inspection Package to Recommended Services
                   Check Availability
                   Revised Estimates
                   Web Access
                   Price Override
                   Reprice Ticket Items when Changing Customer
                   Supplier Override
                   Tax Rate Override
                   Comments
                   Customer Status
                   Assignments - Installer Format
                   Appointments
                Saving a Ticket
                   Saving a Ticket - Installer
                Tendering a Ticket
                   Tender
                   Set Shop Question to Automatically Save a Ticket as an Invoice
                   Total Information
                   Credit Card Payment
                   House Charge Account Payment
                   Debit Card Payment
             POS - Other Transactions
                Starting Bank
                Returns
                Core Returns
                Paid In
                Paid Out
             POS - Manager Functions
                Wrenchead Ordering Management
          Customer Backorders
             Customer Backorder View / Edit
             Customer Backorder Fulfill
          Employee Maintenance
             Employees
             Clock In/Out
             Time Clock
                Time Clock Overview
                Time Clock Settings
                Time Clock Entries
             Employee Time Clock Status
          Account Maintenance
             Accounts
             Customers
             Ship Tos
             Transaction History
             Payment History
             Sales History
             Monthly Sales By Account
             Price Matrix By Account
             Price Matrix By Group
             Special Pricing By Account
             Special Pricing By Group
             Statements
             Posting
             Open Item Post and Apply
             Apply Open Item Postings
             Posting Log Print
             Convert To / From Open Item
             Account File Update
             Account / Customer Utilities
             Customer Letters
                Customer Letters
                Configuration Parameters for Customer Letters
                Printing Parameters for Customer Letters
             Potential Customer Info
                Potential Customers
                Potential Customer Import
          Vehicles
          Inventory Maintenance
             Inventory
             Inventory (View Only)
             Inventory Alternate Items
             Inventory Assignment
             Build-A-Part
             Inventory Count
                Inventory Count Libraries
                Inventory Count File
                Enter Inventory Counts
                Inventory Count Variance
             Inventory Qty Adjustment
             On Hand History
             Sales History
             Inventory Update
             Inventory Price Level Calculation Overview
                Inventory Price Level Calc Setup
                Inventory Price Level Calc Update
             Inventory Related Center
             Recreate INV Sort Order
             Create Lookup from Stripped Part Number
             INV Duplicate Keys
             Bar Codes
             Supplier Cost Update
             INV Supplier Information Update
             Non Stocked Pricing (NSP)
             NSP Update
             NSP to INV POS Mapping
          Manufacturers
          Supplier Maintenance
             Suppliers
             Supplier MFG Conversion
             Supplier Cost Matrix
             Supplier Returns
                Returns By Supplier
                Returns To Central Address
             System Suggested Supplier Returns
          Purchase Orders
          Supplier Rebate Maintenance
          Print Screen
          Log In/Out
       Edit
       View
       Reports
          Report Library
             Standard Report Definitions
                Category: A/R
                   A/R Aged Balance
                   A/R Aged Balance  - Detailed
                   Open Item Unapplied
                   Posting By Date
                   Posting By Transaction Code
                Category: Employee
                   Employee Listing
                   Time Clock Report
                Category: Inv
                   Inspection Packages
                   Inventory Value
                   Items On Hold
                   Job Packages
                   Non-Stocking Items On Hand
                   Overstocked Inventory
                   Price List
                   QOH Change Report
                Category: Mgt
                   Daily Cash Reconciliation
                   Open CODs
                   Warning List Report
                Category: Paint
                   Formula History By Account
                Category: PO
                   Customer Backorder Filled
                   Items On Customer Backorder
                   Items On Order/Backorder
                   Open PO Listing
                   PO Receiving By Date
                   Special Ordered Inventory Value
                   Supplier Returns - Completed
                   Suppliers Return List
                Category: Sales
                   Account Vehicle Info By Customer
                   Completed Transaction Listing
                   Cores By Account
                   Daily Report
                   Detailed Sales Tax
                   Detailed Transactions
                   Freight Dollars
                   Inter-Store Transfers
                   Labor To Pay Percent
                   Lost Sales
                   National Accounts
                   Non Transaction Labor
                   Open Estimates
                   Open Tickets
                   POS Sales Verification
                   Price Adjustments
                   Profit Per Line Item
                   Referrals Report
                   Returns Report
                   Sales By Category
                   Sales By Customer
                   Sales By Employee
                   Sales By Employee and Line Type
                   Sales By Inventory Detail Type
                   Sales By Manufacturer
                   Sales By MFG / Part Number
                   Sales By POS Line Type
                   Sales By Salesperson
                   Sales By Zip Code
                   Sales Recap
                   Sales Summary
                   Sales Summary By Category
                   Sales Tax Summary
                   Serial Numbered Transactions
                   Special Orders By Account
                   Spiff Commissions By Clerk
                   Store Sales and Tax
                   Supplier Rebates
                   Technician Production Report
                   Technician Services Report
                   Transaction Report
                   Transaction Summary
                   VOC Reporting
                   VOC Reporting By Account
                   Voided Transactions
                   Weekly Sales Summary By Category
             Custom Report Generator
          Sales History
          Sales By Item By Account
          Sales Recap
          Transactions By Time Of Day
       Tools
          System Setup
             Shop General
             Store Maintenance
                Store Record
                Store Access
                Store Ref Numbers
             Workstations
             Account Settings
             Inventory Settings
             POS Settings
                Ticket Type Setup
                General
                Details
                Installer
                Jobber
                Print Formats
                Installer Print
                Jobber Print
                Catalog
                Gift Card
                POS Save Requirements
             Purchase Order Settings
             Ordering Setup
                AConneX Ordering Method
             File Transfer Settings
             Build Sell Price List
             Pay Type Setup
                Pay Type Setup
                Debit Cards
             Tax Rate Setup
             Payment Processor Setup
             Assignment Line Type Setup
             General Ledger
                General Ledger Interface
                Chart of Accounts Setup
                General Ledger Setup
                Create a General Ledger Export Job
                Running a Saved GL Export Job
             POS Button Setup
             Display Screen Setup
             Calculated Field Setup
             Security Setup
             Xref Fields Setup
          System Configuration
             Job Package Configuration
                Job Package
                Job Package Configuration
             Inspection Package
                Inspection Package
                Inspection Package Configuration
                Vehicle Inspection Screen
             Freight Markup Configuration
             ProRated Warranty Configuration
             Diagnostic Aid Configuration
                Diagnostic Comments
             Find Closest Configuration
             Configuration Parameters for Customer Letters
             Configure Warning List
             Configure Graphics
             Tire Service Buttons
          System Tables
             Catalog MFG Conversion
             Category Codes
             Dated Billing Codes
             Donation Items
             Inventory Detail Sub Types
             Invoice Comments
             Package Flags
             Paid In Reasons
             Paid Out Reasons
             Price Adjustment Reasons
             Price Formula
             Qty Adjust Reason
             Related Sales Message
             Referral Reasons
                Referral Reasons Overview
                Referral Reasons Table
             Service Charge Codes
             Ship Via Codes
             Special Fees
             Terms Codes
             Transaction Grouping Codes
             Void Reasons
             Zip Codes
             Reason Code
                Reason Code Values
                Adding/Modifying Reason Code Values
                Removing/Hiding Reason Code Values
                Removing/Hiding Reason Code Values
          System Utilities
             Process Log
             End Of Utilities
                End Of Setup
                End Of Tasks
                Edit End Of Period Entries
             Task Group Maintenance
             Scheduler
             Label Maker
             Hit List Entries
             File Exports
                General Ledger
                CustomerLink
                DataGate
                Mighty Monarch
             Record Stuffer
             Remove Old Data
             Database Functions
                Back Ups
                Record Unlocking
                Database Tuning
       Window
       Help
    Procedures
       Adjusted Selling Price
       Background Tasks
          Background Tasks
          Auto Update
          Inter-Store Server
       Cash Drawer
          Cash Drawer Overview
          Count the Starting Bank at the Start of Day
          Count the Drawer at the End of Day
          Other Cash Drawer Transactions
             Paid In
             Drawer Pickup
             Paid Out
             No Sale
       Dated Billing 
       Debugging
          Error Log
       Deleting Records
          Deleting an Account
          Deleting an Inventory Item
       Donations
          Donation Item Values
          Donation at POS
          Donation Items
       End Of Day
          Counting The Drawer
          Database Backup
          End Of Procedures
          Payment Processor Batch Inquiries
       Gift Cards
          Gift Cards
          Gift Card Setup
          Gift Card Transactions
       Initial Set Up
          Start Up
             System Requirements
             Start Up Procedures
             Installation
             Complete Setup Wizard
             Login
             Screen Modes
             Set Default Capitalization Area Code, State, Zip Code
             Tool Bar
             Printers
          Security Setup
             Security Functionality
             Security Work Sheet
             Security Setup
          Hot Menu Setup
          Cash Drawer Setup
          Inventory
             Inventory File
                Inventory
                Non Stocked Pricing File
                Non Stocked Pricing File Update
             Ordering / Purchasing
             Inventory Update
       Interstore Transfer
          Inter-Store Transfer
          Inter-Store Transfer Configuration
          Inter-Store Transfer Transaction
       Inventory Import and Update
       Inventory Price Level Calc Procedure
       Record Selection Criteria
       Setup and Create Customer Backorders
    Miscellaneous
       The Difference Betweeen Markup and Gross Profit
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